Advice on steps to follow if you'd like to make an accidental damage claim on your policy.
Before you start your claim you should check you’ve got accidental damage cover on your policy. If you have, to process your claim we’ll need to know the following:
For security reasons, please don't include payment information on your email
Our claims centre: 0330 100 7783
If you need help securing your home, call our Home Emergency number: 0800 300 684
Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.
Report a claim opening hours
Monday to Friday 8am to 8pm
Saturday 9am to 5pm