Find out what information we need from you to make a claim for a personal possession.
Before you start a claim you’ll need to check your policy includes cover for this item away from the home.
To process your claim smoothly we’ll need to know the following:
For security reasons, please don't include payment information on your email
Our claims centre: 0330 100 7783
If you need help securing your home, call our Home Emergency number: 0800 300 684
Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.
Report a claim opening hours
Monday to Friday 8am to 8pm
Saturday 9am to 5pm