First check your policy schedule and summary to confirm you’re covered. Then follow the steps here.
First check your policy schedule and summary to confirm you’re covered.
We can process your claim a lot quicker if you have these details to hand before you call us or start a claim online.
For security reasons, please don't include payment information on your email
Our claims centre: 0330 100 7783
If you need help securing your home, call our Home Emergency number: 0800 300 684
Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.
Report a claim opening hours
Monday to Friday 8am to 8pm
Saturday 9am to 5pm