How do I make and track a home insurance claim?

How to make a home insurance claim and track its progress.

Make a home claim

If you need some emergency assistance we’re here to help on 0800 300 684.

You can start a claim online.

You’ll need to have your policy schedule to hand and as many details of the damage as possible.

Track a home claim

To track an existing claim please contact us using one of the options below.

Contact us

Our claims centre

0330 100 7783

Report a claim - Opening hours

Monday to Friday, 8AM to 8PM | Saturday, 9AM to 5PM | Sunday, closed.