How do I find out the excess on my home insurance policy?

Your policy excess should be detailed in your policy documents (policy schedule and policy summary).

Your policy excess should be detailed in your policy documents (policy schedule and policy summary).

Your excess may vary according to the cause of the loss or damage.

If you don’t have access to your policy documents please give us a call on 0330 100 7783.

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We’ll reply to your message within 24 hours, Monday to Friday

 

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Contact Us

Phone
Give us a call

Our claims centre: 0330 100 7783

If you need help securing your home, call our Home Emergency number: 0800 300 684

Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.

Report a claim opening hours

Monday to Friday 8am to 8pm
Saturday 9am to 5pm
Sunday, closed

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