If your query is urgent please phone us on 0330 100 7783.
Advice on steps to follow if your home has been flooded.
Fences, hedges and gates aren’t covered under your policy for damage caused by storm or flooding.
No, we’ll normally ask you to obtain an itemised quote for fixing the damage.
So we can process your claim swiftly we’ll need some specific information from you which you can find here.
First check your policy schedule and summary to confirm you’re covered. Then follow the steps here.
You can call anytime for help with certain home emergencies where further damage is likely, or there’s a risk to health and safety.
Your policy excess should be detailed in your policy documents (policy schedule and policy summary).
To process your claim smoothly we’ll need to get some important details from you. Find out more here.
Find out what information we need from you to make a claim for a personal possession.
Advice on steps to follow if you'd like to make an Accidental Damage claim on your policy.
How to make a Home Insurance claim and track its progress.
MORE TH>N brings you all the news and information about what we cover, what we do and what that means for you, including flood advice.
You already trust us with your insurance, so we want to thank you by offering you a great deal on other selected insurance products.