It's important to tell us if your personal or home details change as it could affect your policy.
Tell us about any changes
If any of your personal details or details about your home change, you must tell us by contacting us below.
If you don't tell us about any changes
If you don't tell us about any changes to your personal details, including changes to your home, or if you give us incorrect information, the wrong terms may be quoted.
We may also then be entitled to reject payment of a claim or a payment could be reduced.
In some circumstances your policy might be invalid and you may not be entitled to a refund.
E-mails are not encrypted so please only provide us with the requested information, and we will be back in touch if we require any more information to complete your request.
For security reasons please do not send sensitive information such as bank, debit or credit card details via email. MORE THAN cannot be held responsible for information transmitted in this way.
If your query is not urgent, please fill in our online form and we will get back to you within 5 days.
0330 100 7783
If you need help securing your home, call our Home Emergency number: 0800 300 684
Claims: Monday to Friday, 8am to 7pm and Saturday, 9am to 1pm
Existing customers and sales: Monday to Friday, 8am to 7pm and Saturday, 9am to 5pm
Please note that any charges may apply if you call from your mobile phone. Calls may be recorded and monitored.
MORE THAN Customer Relations Team
PO Box 255