It's important to tell us if your personal or home details change as it could affect your policy.
Tell us about any changes
If any of your personal details or details about your home change, you must tell us by contacting us below.
If you don't tell us about any changes
If you don't tell us about any changes to your personal details, including changes to your home, or if you give us incorrect information, the wrong terms may be quoted.
We may also then be entitled to reject payment of a claim or a payment could be reduced.
In some circumstances your policy might be invalid and you may not be entitled to a refund.
For security reasons, please don't include payment information on your email
0330 102 3627
If you need help securing your home, call our Home Emergency number: 0800 300 684
Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.
Report a claim opening hours
Monday to Friday 8am to 8pm
Saturday 9am to 5pm
Sunday 9am to 4pm