If I don’t let you know about changes could this affect my cover?

It's important to tell us if your personal or home details change as it could affect your policy.

Tell us about any changes

If any of your personal details or details about your home change, you must tell us by contacting us below.

If you don't tell us about any changes

If you don't tell us about any changes to your personal details, including changes to your home, or if you give us incorrect information, the wrong terms may be quoted.

We may also then be entitled to reject payment of a claim or a payment could be reduced. 

In some circumstances your policy might be invalid and you may not be entitled to a refund.

Contact us

Email or call


Please include your policy number, name and personal contact information and for security reasons, please don't send payment information via email. We’ll respond to your message within 24 hours, Monday to Friday.

Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.

0330 102 3627

Monday to Friday, 8AM to 8PM | Saturday, 9AM to 5PM | Sunday, 9AM to 4PM.