If I don’t let you know about changes could this affect my cover?

Tell us about any changes

If any of your personal details or details about your home change, you must tell us by contacting us below.

If you don't tell us about any changes

If you don't tell us about any changes to your personal details, including changes to your home, or if you give us incorrect information, the wrong terms may be quoted.

We may also then be entitled to reject payment of a claim or a payment could be reduced. 

In some circumstances your policy might be invalid, and you may not be entitled to a refund.

Get in touch

If you have any questions about whether you should tell us about a change, please get in touch using one of the options below.




Please call us on 03301 023 627.

Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.

Opening times

  • Monday to Friday, 8am to 8pm
  • Saturday, 9am to 5pm
  • Sunday, 9am to 4pm
Email & Post>


Please Email home@morethan.com

Include as much as detail as possible, including your policy number, name and personal contact information, but for security reasons please don't send us payment information by Email.

We’ll respond within 24 hours, Monday to Friday.


You can also write to us at:

MORE TH>N Customer Services
PO Box 825
Colmore Gate
B3 2AY

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