How to register and what to do if you have problems logging in.
Register for an online account
If you haven’t already done so, you can register for an online account here.
Once registered, you will be able to do the following online:
Please note that if you change your password it may take up to 24 hours to receive the reset email.
The person registering for the account must be the policyholder.
If you have any problems registering it could be because you haven’t used the same personal information you used to set up your policy. Remember to use the same details including the same email address.
For security reasons, please don't include payment information on your email.
0330 102 3638
Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.
Phone opening hours
Monday to Friday 8am to 6pm
Saturday 9am to 5pm