You can make some changes in your online account area.
Your online account
In your online account area you can:
Please note that if you change your password it may take up to 24 hours to receive the reset email.
You can also do the following online without logging in:
Making changes by phone
You can also call us on the phone number below. This includes changes to your personal details such as your name and address and adding or removing something from your policy.
E-mails are not encrypted so please only provide us with the requested information, and we will be back in touch if we require any more information to complete your request.
For security reasons please do not send sensitive information such as bank, debit or credit card details via email. MORE THAN cannot be held responsible for information transmitted in this way.
If your query is not urgent, please fill in our online form and we will get back to you within 5 days.
0330 100 7783
If you need help securing your home, call our Home Emergency number: 0800 300 684
Claims: Monday to Friday, 9am to 5pm
Existing customers and sales: Monday to Saturday, 9am to 5pm
Please note that any charges may apply if you call from your mobile phone. Calls may be recorded and monitored.
MORE THAN Customer Relations Team
PO Box 255