What you need to do if you want to renew or cancel your car policy and you pay either monthly or annually.
Car Insurance renewals
About one month before your renewal date you’ll receive a letter from us. The letter will explain how to check and renew your policy.
If you're asked to renew online, you'll need to log in to your account and follow a few simple steps.
Renew by phone
You can call the phone number below to renew your policy.
You can cancel your policy by contacting us by telephone or in writing. Please see the ‘Policy Cancellation’ section of your Policy Schedule for terms and applicable fees.
For security reasons, please don't include payment information on your email.
0330 102 2911
Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.
Phone opening hours
Monday to Friday: 8am to 8pm
Saturday: 9am to 5pm
Sunday: 9am to 4pm