Am I covered for personal items in my car such as my mobile phone?

Your Car Insurance policy includes cover for personal effects in your car, such as a mobile phone. 

Please refer to your policy schedule for your policy limit. Please note that if you make a claim under this policy benefit, your No Claim Bonus may be affected.

For more information about your cover and covering your mobile phone in your car, please get in touch using one of the options below.


Report a claim in the UK: 0800 300 252 (Opening Hours - Monday to Friday 8am to 8pm, Saturday 8am to 4pm). For emergency recovery our dedicated claims helpline is open 24 hours a day, 7 days a week.

Existing Claims helpline: 0330 1023 630 (Opening Hours - Monday to Friday 8am to 8pm, Saturday 9am to 4pm)

Claims helpline from outside the UK: - +(44)330 102 4115

Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.

Email & Post>


For claims please Email

When you Email us please include your policy number, name and personal contact information, and if you're making a claim, as much detail about the claim as possible. For security reasons, please don't send us payment information by Email.

We’ll respond to your Email within 24 hours, Monday to Friday.


You can also write to us at:

Rapid Motor Claims
PO BOX 256
NR18 9DQ

Thanks for your feedback

Please don't enter any personal information (such as your policy number, email address or password) in the box above.

More For Our Customers

MORE TH>N - News and Information

MORE TH>N brings you all the news and information about what we cover, what we do and what that means for you, including flood advice.

Customer loyalty discount

You already trust us with your insurance, so we want to thank you by offering you a great deal on other selected insurance products.