Please download your MORE THAN SMART WHEELS App or log into your online dashboard at https://service.smartwheels.morethan.com/ to submit your documents to us to review. When you log in for the first time, you will be prompted to load your documents.
You will need to upload: Proof of No Claims Discount (if you declared any when buying your policy). This must be in the policy holder’s name, less than two years old and not currently in use on another car insurance policy.
A clear copy of the front and back of the photo card driving licence for any drivers aged 25 and under (if you have sent your licence off please send in your driving test pass certificate instead).
A copy of the driving licence information for any drivers aged 25 and under. Here’s how you can get this information: Have your licence number, National Insurance Number and postcode to hand and log on to www.gov.uk/view-driving-licence, select Start now and enter your details and select Share Your Licence Information on the top tab and click Get a code. Choose view, print or save your licence information to download the information we need.
E-mails are not encrypted so please only provide us with the requested information, and we will be back in touch if we require any more information to complete your request.
For security reasons please do not send sensitive information such as bank, debit or credit card details via email. MORE THAN cannot be held responsible for information transmitted in this way.
If your query is not urgent, please fill in our online form and we will get back to you within 5 days.
0345 072 4422
Claims: Monday to Friday, 9am to 5pm
Existing customers and sales: Monday to Friday 8am to 8pm, Saturday 9am to 5pm and Sunday 9am to 5pm
Please note that any charges may apply if you call from your mobile phone. Calls may be recorded and monitored.