How do I find out the balance on my reward card?

Please visit, to log in to your online account and here you can check the balance of your reward card. 

Alternatively please email or call 0344 800 6435, choosing Option 4 when requested.

Customer service agents are available:

9am – 6pm Monday to Friday (excluding public Bank Holidays)

Contact us

Call us during opening hours

Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.


0345 072 4422

Monday to Friday, 8AM to 6PM | Saturday, closed | Sunday, closed.