I’ve paid for my policy via credit or debit card, how do I pay at renewal?

What you need to do at renewal if you paid for your policy by credit or debit card.

Please check your renewal invitation for details of how to renew. Your renewal invitation will include details of your cover including your renewal price.

  • If your policy is due to renew automatically, payment will be collected on your renewal date from the card supplied at purchase.
     
  • If you’ve asked us to not automatically renew your policy then you can pay online or by phone.
     
  • If you’ve paid for your policy using someone else’s card, please make sure that the cardholder is happy for us to debit your renewal premium from their card.
     
  • If you have a query about a payment or your payment dates, please complete this online form.

Email us

We’ll reply to your message within 24 hours, Monday to Friday.

 

For security reasons, please don't include payment information on your email.

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Contact Us

Phone
Give us a call

0330 102 2911

Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.

Phone opening hours

Monday to Friday: 8am to 8pm
Saturday: 9am to 5pm
Sunday: 9am to 4pm

 

 

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