What you need to do if you want to renew or cancel your car policy and you pay either monthly or annually.
About one month before your renewal date, you’ll receive a letter from us. It'll explain how to check and renew your policy.
If you're asked to renew online, you'll need to log in to your account area and follow a few simple steps.
Renew by phone
You can call number below to renew your policy.
You can cancel your policy by calling us. Please see the Policy Cancellation section of your Policy Schedule for terms and applicable fees.
We'll do our very best to get back to you within 5 days. Due to the high demand we are experiencing, this may take a little longer, however rest assured will we respond to your query.
E-mails are not encrypted so please only provide us with the requested information, and we will be back in touch if we require any more information to complete your request.
For security reasons please do not send sensitive information such as bank, debit or credit card details via email. MORE THAN cannot be held responsible for information transmitted in this way.
If your query is not urgent, please fill in our online form and we will get back to you within 5 days.
Renew my policy: 0330 102 3615
Report a claim in the UK: 0800 300 252
Existing claims: 0330 1023 630
Report a claim from outside the UK: +(44)330 102 4115
Glass Helpline: 0800 731 3172
Emergency helpline (open 24/7) - if you've been involved in an accident where anyone is injured: 0800 300 252
Existing customers and sales: 0330 100 0593
Claims: Monday to Friday, 9am to 5pm
Existing customers and sales: Monday to Friday, 8am to 6pm and Saturday, 9am to 5pm
Please note that any charges may apply if you call from your mobile phone. Calls may be recorded and monitored.
MORE THAN Claims
Rapid Motor Claims
PO BOX 256
MORE THAN Customer Relations Team
PO Box 255