If you bought your policy via a site such as Quidco/Topcashback
When you buy a policy via a cashback site it can take up to six months for you to get paid.
If you've not received your cashback after this period please contact the cashback website direct as MORE TH>N customer managers will not have access to the specific details of the offer.
If you bought your policy direct with MORE TH>N using our cashback offer
We'll pay you cashback within 90 days of the start of your policy. If after 90 days you haven't received your cheque please email email@example.com using the subject line 'Cashback query'.
Make sure you include your name, address, policy number and contact details.
We'll do our very best to get back to you within 5 days. Due to the high demand we are experiencing, this may take a little longer, however rest assured will we respond to your query.
E-mails are not encrypted so please only provide us with the requested information, and we will be back in touch if we require any more information to complete your request.
For security reasons please do not send sensitive information such as bank, debit or credit card details via email. MORE THAN cannot be held responsible for information transmitted in this way.
If your query is not urgent, please fill in our online form and we will get back to you within 5 days.
Renew my policy: 0330 102 3615
Report a claim in the UK: 0800 300 252
Existing claims: 0330 1023 630
Report a claim from outside the UK: +(44)330 102 4115
Glass Helpline: 0800 731 3172
Emergency helpline (open 24/7) - if you've been involved in an accident where anyone is injured: 0800 300 252
Existing customers and sales: 0330 100 0593
Claims: Monday to Friday 9am to 5pm
Existing customers and sales: Monday to Friday 8am to 8pm, Saturday 9am to 5pm and Sunday 9am to 5pm
Please note that any charges may apply if you call from your mobile phone. Calls may be recorded and monitored.
MORE THAN Claims
Rapid Motor Claims
PO BOX 256
MORE THAN Customer Relations Team
PO Box 255