Find out more information on courtesy cars here.
If you use one of our approved repairers, we'll provide you with a courtesy car for the duration of your repairs.
If you’ve purchased the courtesy car upgrade and use a non-approved repairer, or your vehicle is beyond economical repair (total write-off) or stolen we’ll provide you with a courtesy car for up to 14 days.
If you use a non-approved repairer and you haven’t purchased the courtesy car upgrade, we’ll be unable to provide a courtesy car.
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Report a claim in the UK: 0800 300 252
Existing claims: 0330 1023 630
Report a claim from outside the UK: +(44)330 102 4115
Glass Helpline: 0800 731 3172
Emergency helpline (open 24/7) - If you've been involved in an accident where anyone is injured: 0800 300 252
Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.
Report a claim opening hours
Monday to Friday: 8am to 8pm
Saturday: 8am to 4pm
MORE THAN Claims
Rapid Motor Claims
PO BOX 256