It's important to report all incidents to us as soon as you can. 

It's important to report all incidents to us as soon as you can.

You’ll need to report a theft or loss to the police within 24 hours and you’ll need to tell us the police report number when you make a claim.  

You can start your claim online using the link below.

Email us

We’ll reply to your message within 24 hours, Monday to Friday.

 

For security reasons, please don't include payment information on your email.

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Contact Us

Phone
Give us a call

Report a claim in the UK: 0800 300 252

Existing claims: 0330 1023 630

Report a claim from outside the UK: +(44)330 102 4115

Glass Helpline: 0800 731 3172

Emergency helpline (open 24/7) - If you've been involved in an accident where anyone is injured: 0800 300 252 
 

Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.

Report a claim opening hours​

Monday to Friday: 8am to 8pm
Saturday: 8am to 4pm
Sunday: Closed

 

 

By post
Our claims team

MORE TH>N Claims
Rapid Motor Claims
PO BOX 256
Wymondham
NR18 9DQ

BUILD: MASTER