Find out the information it'd be helpful if you can have to hand so you can make a claim.

Before you notify us of a claim it'd be helpful if you can have the following to hand:

- Names and addresses of everyone involved in the incident including passengers

- Phone numbers

- Registration numbers and makes and models of vehicles involved

- Insurers' details and policy numbers

- Details of whether or not the police attended

- Digital photos

- Details of any witnesses

Let us know before arranging repairs or sorting out a replacement car.

We've produced a handy guide to refer to here.

If your car's been stolen, you'll need to notify the police and get a crime reference number.

Email us

We’ll reply to your message within 24 hours, Monday to Friday.

 

For security reasons, please don't include payment information on your email.

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Contact Us

Phone
Give us a call

Report a claim in the UK: 0800 300 252

Existing claims: 0330 1023 630

Report a claim from outside the UK: +(44)330 102 4115

Glass Helpline: 0800 731 3172

Emergency helpline (open 24/7) - If you've been involved in an accident where anyone is injured: 0800 300 252 
 

Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.

Report a claim opening hours​

Monday to Friday: 8am to 8pm
Saturday: 8am to 4pm
Sunday: Closed

 

 

By post
Our claims team

MORE TH>N Claims
Rapid Motor Claims
PO BOX 256
Wymondham
NR18 9DQ

BUILD: MASTER