Find out the information it'd be helpful if you can have to hand so you can make a claim.
Before you notify us of a claim it'd be helpful if you can have the following to hand:
- Names and addresses of everyone involved in the incident including passengers
- Phone numbers
- Registration numbers and makes and models of vehicles involved
- Insurers' details and policy numbers
- Details of whether or not the police attended
- Digital photos
- Details of any witnesses
Let us know before arranging repairs or sorting out a replacement car.
If your car's been stolen, you'll need to notify the police and get a crime reference number.
For security reasons, please don't include payment information on your email.
Report a claim in the UK: 0800 300 252
Existing claims: 0330 1023 630
Report a claim from outside the UK: +(44)330 102 4115
Glass Helpline: 0800 731 3172
Emergency helpline (open 24/7) - If you've been involved in an accident where anyone is injured: 0800 300 252
Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.
Report a claim opening hours
Monday to Friday: 8am to 8pm
Saturday: 8am to 4pm
MORE THAN Claims
Rapid Motor Claims
PO BOX 256