I'd like an update on an existing claim
You can get an update on an existing claim by giving us a call.
We can't update you on an existing claim online but we'll be happy to discuss this with you over the phone.
Please give us a call using the details below.
Contact Us
Phone
Give us a call
Report a claim in the UK: 0800 300 252
Existing claims: 0330 1023 630
Report a claim from outside the UK: +(44)330 102 4115
Glass Helpline: 0800 731 3172
Emergency helpline (open 24/7) - If you've been involved in an accident where anyone is injured: 0800 300 252
Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.
Report a claim opening hours
Monday to Friday: 8am to 8pm
Saturday: 8am to 4pm
Sunday: Closed
By post
Our claims team
MORE TH>N Claims
Rapid Motor Claims
PO BOX 256
Wymondham
NR18 9DQ