Should I make a car insurance claim?

We can't advise on whether to make a claim but we can let you know how the claims process works, and what your excess is.

If you're unsure whether to claim you should check your excess on your Policy Schedule and what you're covered for. 

It's important to report all incidents to us as soon as you can.

You’ll need to report a theft or loss to the police within 24 hours and you’ll need to tell us the police report number when you make a claim.

You can start a claim online using the link below.

 

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