We sell a policy every two minutes ^

We sell a policy every two minutes ^

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Protecting customers with insurance since 2001

Coronavirus

Frequently asked questions

In order to support our customers as the coronavirus (COVID 19) pandemic continues we have put together the frequently asked questions below

This continues to be an ever-changing situation with localised lockdowns and differences in regional guidelines therefore we have included additional information about our insurance policies, ways you can manage your policy online and how best to contact us.

We are continuing to follow Government guidelines and have been able to increase capacity at our contact centre while still maintaining social distancing to keep our staff safe.

Please see our additional support FAQs below for more information on how to get in touch with us.

If you are struggling financially due to coronavirus, you will find a list of organisations providing free and impartial advice as well as further information on managing your payments and applying for a payment deferral here.