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> Common policy questions answered

 

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We'll do our very best to get back to you within 5 days. Due to the high demand we are experiencing, this may take a little longer, however rest assured will we respond to your query.

 

E-mails are not encrypted so please only provide us with the requested information, and we will be back in touch if we require any more information to complete your request.

For security reasons please do not send sensitive information such as bank, debit or credit card details via email. MORE THAN cannot be held responsible for information transmitted in this way.

This field is mandatory and needs to be completed.

This field is mandatory and needs to be completed.

This field is mandatory and needs to be completed.

This field is mandatory and needs to be completed.

You need to provide us with a number for us to call you back on if we need to discuss your policy.

Please enter the best number to call you back on if we need to discuss your policy.

This field is mandatory and needs to be completed.

This field is mandatory and needs to be completed.

Please select
Please select
Make a change to my policy
Renew my policy
Cancel my policy
Make a payment
Make a general enquiry
Make a complaint

You need to tell us the main reason for contacting us about your policy.

Please select
Please select
New property address
New postal address
Add or remove cover
My property is not being lived in
Add or change tenancy details
Change amount of cover
Other - I will provide more information

You need to tell us about the change to your policy.

This field is mandatory and needs to be completed.

You can tell us about a change to your policy up to 30 days in advance. Please don't enter a date in the past or anthing over one month in the future.

This field is mandatory and needs to be completed.

This field is mandatory and needs to be completed.

For security reasons. please do not send sensitive information such as bank, debit or credit card details via email. MORE THAN cannot be held responsible for information transmitted in this way.

Contact Us

Phone
Call us

We ask that you please only call us if you need to renew your policy in the next 5 days or to make a claim. 

Renewals: 0330 102 4501

Claims: 0330 102 4098 (including emergency repairs and catastrophe claims)

Advice line: 01455 255015 (please quote code number 71113 for this advisory service).

Please note our phone lines will close at 5pm on Thursday 9 April and reopen at 9am on Tuesday 14 April for the Easter Bank Holiday weekend.

In order for us to protect our staff it has become necessary to close our sales and servicing phone lines.

If your query is not urgent, please fill in our online form and we will get back to you within 5 days.

Opening hours

Monday to Friday 9am to 5pm

Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.

Post
Send us a letter

Complaints:

MORE THAN Customer Relations Team
PO Box 255
Wynmondham
NR18 8DP

BUILD: MASTER