Make a Home Insurance Claim

If you need to make a claim, it's a good idea to have your policy schedule to hand and to note down the details of the damage before you call us, to allow us to process your claim as quickly as possible.

You can call us on 0330 100 7783 or register your claim online. Simply click 'Start your home claim' below to start.

Start your home claim

Check your policy excess

Your policy summary and wording provides details of the excess payable for the claim you need to make. The amount will vary depending on what you need to claim for.

Next steps

After you've made a claim, your appointed claims handler or specialist will get in touch to tell you how the claim is progressing. We'll also arrange suppliers where relevant and let you know their contact details.



Essential phone numbers

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