Make a Home Insurance Claim

Before you make a claim, please make sure you have your policy schedule and as many details of the damage as possible to hand, as these will speed up your claim.

You can call us free on 0800 300 699 or register your claim online. Simply click 'Start your home claim' below to start.

Start your home claim

Check your policy excess

Before you make a claim, please make sure you have your policy schedule and as many details of the damage as possible to hand, as these will speed up your claim. 

You can call us free on 0800 300 699 or register your claim online, click 'Start your home claim' button above to start.

Next steps

After you've made a claim, your appointed claims handler or specialist will get in touch to tell you how the claim is progressing. We'll also arrange suppliers where relevant and let you know their contact details.

 

 

Essential phone numbers

  • >Claims Helpline – 0800 300 699
  • >Domestic Emergency Helpline – 0800 300 684 (24-hours)
  • >Free Legal Advice Line – 0800 300 688 (24-hours)

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