What cover can I get for a cruise trip?

If you're going on a cruise, our Cruise Cover will cover you:

  • >If you have to miss a port visit due to adverse weather, or timetable restrictions we’ll pay the amount stated depending on your cover level for each port missed.
  • >If you’re confined to your cabin by the ship’s medical officer for medical reasons, we’ll pay for each 24 hour period that you are required to remain in confinement.

  • We can also offer cover for the costs of excursions which you’ve pre-booked at home but end up unable to use as a result of being a hospital inpatient or due to an accident or illness.
    For full details regarding the values of pay outs mentioned above, please see table of benefits on page 6 of the MORE TH>N Travel Insurance policy document.

Phone>
  • New quotes03301 007 825 Monday to Friday, 8am to 7pm, Saturday 9am to 5pm.
  • Customer service enquiries0345 078 7502 Monday to Friday, 8am to 7pm, Saturday, 9am to 5pm.
  • Claims -
    • For policies purchased or renewed on or after 25th April 2016: 0330 102 2940 Monday to Friday, 8am to 6pm.
    • For policies purchased or renewed before 25th April 2016: 0800 197 2346 Monday to Sunday, 8am to 8pm.
  • Emergency medical assistance -
    • For policies purchased or renewed on or after 25th April 2016: +44 208 603 9884 available 24/7, 365 days a year.
    • For policies purchased or renewed before 25th April 2016: +44 1243 621 183 available 24/7, 365 days a year.
Email & Post>

Email

We're here to answer your queries about your Travel Insurance policy and all other customer services enquiries.

Please Email morethantravelhelp@hoodtravel.co.uk and include as much as detail as possible, including your policy number, name and personal contact information. For security reasons please don't send us payment information by Email.

Post

MORE TH>N Travel Insurance
Customer services
1st Floor Maitland House
Warrior Square
Southend-On-Sea
Essex
SS1 2JY

Thanks for your feedback

Please don't enter any personal information (such as your policy number, email address or password) in the box above.

More For Our Customers

MORE TH>N - News and Information

MORE TH>N brings you all the news and information about what we cover, what we do and what that means for you, including flood advice.

Customer loyalty discount

You already trust us with your insurance, so we want to thank you by offering you a great deal on other selected insurance products.