Who can I speak to about my pet policy?

If you need to speak to vetfone for pet advice you can call 0800 072 8190 at any time.  

To speak to one of our team about your policy you can contact us on any of the options below.

Phone>

We're currently CLOSED. Please see our opening hours below.

Please call us on 0330 102 3638.

Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.

Opening times

  • Monday to Friday, 8am to 6pm
  • Saturday, 9am to 5pm.
Email & Post>

Email

For general enquiries please Email pet@morethan.com

For claims please Email morethan.petclaims@uk.rsagroup.com

Include as much as detail as possible, including your policy number, name and personal contact information.  For security reasons please don't send us payment details by Email.

We’ll respond to your Email within 24 hours, Monday to Friday.

Post

You can also write to us at:

MORE TH>N Pet Insurance
PO BOX 15769
Birmingham
B2 2RA

Quote reference: PETNET.

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