We’re here to help resolve your complaint. Before you contact us, it might be useful to read our complaints procedure.
You can Email us with your complaint at firstname.lastname@example.org. Please include your policy number, name and personal contact information and as much detail as possible about your complaint. For security reasons please do not send any payment information by Email. We’ll respond to you within 24 hours, Monday to Friday.
You can also call us on one of the numbers below. Calls may be recorded and monitored.
Call us on 0800 107 1893
Call us on 0800 300 889
If you have hearing or speech difficulties you can contact us using Minicom on 0800 300 836.
Please write to us with details of your complaints and send your complaint to:
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