Manage your pet policy
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Make or track a claim, renew or get help with your pet policy.
Contact us about your pet policy
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We’d love to help but we're currently unavailable. In the meantime, you can select another contact option, or we have a FAQ page that answers our most frequently asked questions.
Opening hours
Monday to Friday: 8am to 6pm
Saturday: 9am to 5pm
Got a question about your pet insurance?
Your policy documents
The one you'll need depends on when you first got a quote for or bought your policy:
Joining forces with Dogs for Good to transform lives
We are proudly partnering with Dogs for Good, a charity that empowers the lives of people living with disabilities through expertly trained dogs.
Important information if you call us
Please note that additional charges may apply if you call from your mobile phone. Calls may be recorded and monitored.