Do you stop offering cover as my pet gets older?

Unlike some other insurers, we won't stop insuring your pet just because they're getting older. However, claims due to the death of your pet as a result of illness will be excluded once they have turned 9 years old.

If you need more information please get in touch using one of the options below.

Chat>

 

Phone>

We're currently CLOSED. Please see our opening hours below.

Please call us on 0330 102 3638.

Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.

Opening times

  • Monday to Friday, 8am to 6pm
  • Saturday, 9am to 5pm.
Email & Post>

Email

For general enquiries please Email pet@morethan.com

For claims please Email morethan.petclaims@uk.rsagroup.com

Include as much as detail as possible, including your policy number, name and personal contact information.  For security reasons please don't send us payment details by Email.

We’ll respond to your Email within 24 hours, Monday to Friday.

Post

You can also write to us at:

MORE TH>N Pet Insurance
PO BOX 15769
Birmingham
B2 2RA

Quote reference: PETNET.

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