How do I set up a Direct Debit or change my payment date?

If you wish to split your payment over 12 months you can amend your payment type to Direct Debit. Simply contact us on the number below.

To amend your payment date

If you already pay by Direct Debit but wish to change your date, please contact us using one of the options below and we can arrange this for you.

Chat>

 

Phone>

We're currently OPEN.

Please call us on 0330 102 3638.

Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.

Opening times

  • Monday to Friday, 8am to 6pm
  • Saturday, 9am to 5pm.
Email & Post>

Email

For general enquiries please Email pet@morethan.com

For claims please Email morethan.petclaims@uk.rsagroup.com

Include as much as detail as possible, including your policy number, name and personal contact information.  For security reasons please don't send us payment details by Email.

We’ll respond to your Email within 24 hours, Monday to Friday.

Post

You can also write to us at:

MORE TH>N Pet Insurance
PO BOX 15769
Birmingham
B2 2RA

Quote reference: PETNET.

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