Where can I find my home insurance payment schedule?

You should receive your payment schedule within ten working days of purchasing your policy. It will arrive under separate cover to your welcome pack. If you have not received these details please contact us using one of the options below.

Phone>

Please call us on 03301 023 627.

Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.

Opening times

  • Monday to Friday, 8am to 8pm
  • Saturday, 9am to 5pm
  • Sunday, 9am to 4pm
Email & Post>

Email

Please Email home@morethan.com

Include as much as detail as possible, including your policy number, name and personal contact information, but for security reasons please don't send us payment information by Email.

We’ll respond within 24 hours, Monday to Friday.

Post

You can also write to us at:

MORE TH>N Customer Services
PO Box 825
Colmore Gate
Birmingham
B3 2AY

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