What does your home emergency product cover me for?

If you choose to add on Home Emergency Cover to your policy, you'll benefit from up to £1,000 of cover to make your home safe and secure in the event of a domestic emergency.

What's included?

You'll get:

  • >Access to our 24 hour emergency helpline
  • >Access to an approved list of plumbers, carpenters, locksmiths and more
  • >Cover for your heating system
  • >Up to £500 towards the replacement of your boiler (must be under 15 years old and have been serviced in the last 12 months).

To find out more watch our short video.

To buy the home emergency add-on please contact us using one of the options below or add it to your quote.




Please call us on 03301 023 627.

Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.

Opening times

  • Monday to Friday, 8am to 8pm
  • Saturday, 9am to 5pm
  • Sunday, 9am to 4pm
Email & Post>


Please Email home@morethan.com

Include as much as detail as possible, including your policy number, name and personal contact information, but for security reasons please don't send us payment information by Email.

We’ll respond within 24 hours, Monday to Friday.


You can also write to us at:

MORE TH>N Customer Services
PO Box 825
Colmore Gate
B3 2AY

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