How do I change or set up a Direct Debit?

To change your payment type to Direct Debit or to amend the payment date, please contact us on one of the options below. Please ensure you have the details of the account that the Direct Debit will be paid from to hand, including the account number and sort code.


Please call us on 03301 023 627.

Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.

Opening times

  • Monday to Friday, 8am to 8pm
  • Saturday, 9am to 5pm
  • Sunday, 9am to 4pm
Email & Post>


Please Email

Include as much as detail as possible, including your policy number, name and personal contact information, but for security reasons please don't send us payment information by Email.

We’ll respond within 24 hours, Monday to Friday.


You can also write to us at:

MORE TH>N Customer Services
PO Box 825
Colmore Gate
B3 2AY

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