How can I view or change my home insurance account details?

Your online account

In your online account area you can:

  • >change your account password and email address
  • >find out your policy number
  • >find out your renewal date
  • >retrieve a quote.

Please note that if you change your password it may take up to 24 hours to receive the reset email. To log in, please click on the 'online' tab below.

Making changes by phone

You can also call us on the phone number below. This includes changes to your personal details such as your name and address and adding or removing something from your policy.





Please call us on 03301 023 627.

Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.

Opening times

  • Monday to Friday, 8am to 8pm
  • Saturday, 9am to 5pm
  • Sunday, 9am to 4pm
Email & Post>


Please Email

Include as much as detail as possible, including your policy number, name and personal contact information, but for security reasons please don't send us payment information by Email.

We’ll respond within 24 hours, Monday to Friday.


You can also write to us at:

MORE TH>N Customer Services
PO Box 825
Colmore Gate
B3 2AY

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