How do I request my No Claim Bonus (NCB)?

Some insurers will accept your policy schedule as proof of No Claim Bonus (also known as No Claim Discount, NCB or NCD).

Download your NCB from your account

You can download and Print your NCB from your online account.  Simply click on the 'Online' tab below and log in to your account, then under the ‘Print your docs’ heading, you’ll find your Policy Schedule PDF.

You’ll need Adobe Acrobat Reader in order to view or print this file. You can download Adobe Acrobat for free here.

Get in touch

To request a copy of your NCB, you can also get in touch using one of the options below.




Please call us on 0330 102 2911.

Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.

Opening times

  • Monday to Friday, 8am to 8pm
  • Saturday, 9am to 5pm
  • Sunday, 9am to 4pm.
Email & Post>


For general enquiries please Email

For claims please Email

When you Email us please include your policy number, name and personal contact information, and if you're making a claim, as much detail about the claim as possible. For security reasons, please don't send us payment information by Email.

We’ll respond to your Email within 24 hours, Monday to Friday.


You can also write to us at:

MORE TH>N Customer Services
PO Box 825
Colmore Gate
B3 2AY

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