How do I prove my No Claim Bonus?

There are two ways to prove your No Claim Bonus (NCB).

  • >by providing a proof of bonus letter from your previous insurer
  • >by providing a copy of the renewal notice from your previous insurer showing bonus entitlement, if the policy is being transferred at renewal date.

Further information

For more information about proof of NCB please get in touch using one of the options below.




Please call us on 0330 102 2911.

Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.

Opening times

  • Monday to Friday, 8am to 8pm
  • Saturday, 9am to 5pm
  • Sunday, 9am to 4pm.
Email & Post>


For general enquiries please Email

For claims please Email

When you Email us please include your policy number, name and personal contact information, and if you're making a claim, as much detail about the claim as possible. For security reasons, please don't send us payment information by Email.

We’ll respond to your Email within 24 hours, Monday to Friday.


You can also write to us at:

MORE TH>N Customer Services
PO Box 825
Colmore Gate
B3 2AY

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