Am I covered for windscreen or window damage?

You're covered for windscreen damage under your Comprehensive policy but not if you have Third Party, Fire and Theft only. 

You're also covered for damage to car windows and glass sunroofs.

What to do if you've damaged or broken your car windscreen or windows

Please call our glass helpline on 0800 731 3172.

Making a claim won't affect your No Claim Bonus but you will have to pay the excess specified on your policy schedule.




Breakdown helpline

To contact MORE TH>N Breakdown Services provided by RAC please call 0330 102 3621 (24 hours). 

If using a mobile phone please call 0151 24 00099 (24 hours).

Glass helpline

If you have a cracked or broken windscreen, window or glass sunroof, please call our glass helpline on 0800 731 3172 (24 hours).

Car customer services

To contact our Car customer services please call - 0330 102 3630.

Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.

Opening times

Monday to Friday, 8am to 9pm

Saturday, 8am to 5pm

Sunday, 9am to 5pm.

Email & Post>


For general enquiries please Email

For claims please Email

When you Email us please include your policy number, name and personal contact information, and if you're making a claim, as much detail about the claim as possible. For security reasons, please don't send us payment information by Email.

We’ll respond to your Email within 24 hours, Monday to Friday.


You can also write to us at:

MORE TH>N Customer Services
PO Box 825
Colmore Gate
B3 2AY

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