How do I make or track a Car Insurance claim?

Make a car claim

If you’ve been in an accident and need assistance now, call us on 0800 300 252.

To start a claim online click here.

Track a car claim

To track an existing claim please contact us using one of the options below.

Phone>

We're currently CLOSED. Please see our opening hours below.

Please call us on 0330 1023 630.

Claims from outside the UK - 0330 102 4115.

Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.

Opening times

  • Monday to Friday, 8am to 8pm
  • Saturday, 8am to 4pm.
Email & Post>

Email

For general enquiries please Email car@morethan.com

For claims please Email morethan.motorclaims@uk.rsagroup.com.

When you Email us please include your policy number, name and personal contact information, and if you're making a claim, as much detail about the claim as possible. For security reasons, please don't send us payment information by Email.

We’ll respond to your Email within 24 hours, Monday to Friday.

Post

You can also write to us at:

MORE TH>N Customer Services
PO Box 825
Colmore Gate
Birmingham
B3 2AY

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