Car Insurance

Changes & updates

How do I change or set up a Direct Debit?

Please get in touch if you would like to change or set up a Direct Debit on your car insurance policy.

Medical conditions and your car insurance

If you have a  medical condition, your doctor will advise you whether or not you should drive, or if the DVLA should be notified. 

How do I add my partner to my policy?

To add your partner to your policy, you can log in to your online account and notify us of the change.

What should I do if I'm selling my car?

What to do if you're selling your car and if you're buying another car.

How can I add an additional car with your 15% multi-car discount?

If you already have a car policy with us, you or anyone in your household can insure additional cars with us and receive a 15% discount.

How to change the value of your car

To change the value of the car insured on your policy, you can log in to your online account and notify us of the change.

How can I change the name on my policy?

Please get in touch if you need to change your first or family name.

How can I change my home or Email address?

Log in to your Car Insurance online account to change your home and Email address.

Can you explain my Car Insurance payment dates and deposit?

Find out about your payment dates, your monthly instalments and your payment deposit.

How do I register for an online account to make changes?

How to register for your online account and what to do if you have problems logging in or registering.

What can I do if I change my mind about my Car Insurance?

How to cancel and your rights under the Cooling off policy.

Are there fees for making changes to my policy?

You can make changes to your policy online, or by phone. But an administration fee may apply if you make changes over the phone.

More For Our Customers

MORE TH>N - News and Information

MORE TH>N brings you all the news and information about what we cover, what we do and what that means for you, including flood advice.

Customer loyalty discount

You already trust us with your insurance, so we want to thank you by offering you a great deal on other selected insurance products.